📋 Terms & Conditions
By using FreezeAC services, you agree to these terms. Last updated: April 2025.
1.
Introduction
Welcome to FreezeAC. These Terms and Conditions govern your use of freezeac.com and our air conditioning services in Dubai, UAE. By accessing our website or booking our services, you agree to comply with these terms.
🛠️
Services
- AC repair, maintenance, cleaning, installation & duct cleaning
- All services subject to availability and confirmation
- Same-day service offered where technicians are available
📅
Booking & Appointments
- Book via phone, WhatsApp, or website form
- Same-day service available, timing varies by location
- Provide accurate contact and location details
💰
Pricing & Payments
- Prices communicated before service confirmation
- Additional charges may apply for extra work or parts
- Payment due immediately after service completion
- Cash, bank transfer, or agreed payment methods
🔄
Cancellation & Rescheduling
- Cancel or reschedule at least 2 hours in advance
- Late cancellations may incur a service charge
🛡️
Warranty & Liability
- Limited service warranty depending on service type
- Warranty excludes pre-existing issues, misuse, or external damage
- FreezeAC is not liable for indirect or incidental damages
👤
Customer Responsibilities
- Provide safe and clear access to the service area
- Ensure availability during the scheduled time
- Inform technicians of any known issues beforehand
🌐
Website Use
- All content is for informational purposes only
- Unauthorized copying or reproduction is prohibited
- We reserve the right to update content at any time
🚨
Emergency Services
- Emergency services subject to technician availability
- Additional charges may apply for urgent or after-hours service
⚖️
Governing Law
- Governed by the laws of the United Arab Emirates
- Continued use constitutes acceptance of any updates
Questions about our Terms?
We're happy to explain anything. Contact us anytime.
Need AC service? Book now — available 24/7.
📞 Call Now — Available 24/7